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I have sent help request, but don’t get any reply

Officially we reply within 24 hours max, but usually it happens much faster. There are two reasons why there can be a delayed reply: 

  1. The team is on holidays (but in this case we still try to reply within 24 hours max). 

  2. There are some technical issues that prevent us from replying your request. 

So, don’t panic, we’re always there to help you   

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  1. Daria

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